Bilargo Translator — Terms of Use

Effective date: June 15, 2026

Product description reviewed 10 September 2026; no new legal assessment is asserted.

These Terms of Use (the “Terms”) govern your download and use of the Bilargo Translator macOS application (the “App”).

The described distribution channel is the Apple Mac App Store. Store availability and the launch date are not confirmed in this document. No direct-sale channel is offered. References marked App Store version only describe that channel.

The App is published by Bilargo — Michał Lipski, a sole proprietorship (jednoosobowa działalność gospodarcza, “JDG”) registered in Poland, with its registered address at Aleja Partyzantów 51A, 24-100 Puławy, Poland, NIP 7161515351, REGON 061686949 (“Bilargo”, “we”, “us” or “our”). “Bilargo” is a trade name; the licensor and seller of record is the natural person Michał Lipski, who is also the holder of the Apple Developer Program Individual account under which the App is distributed.

By downloading, installing or using the App, you agree to these Terms. If you do not agree, do not download, install or use the App.

1. Parties, acceptance and relationship with Apple’s Standard EULA

1.1 These Terms form an agreement between you (the end user) and Bilargo. They do not create any agreement with Apple. As between you and Apple, Apple is not a party to these Terms and is not responsible for the App or its content.

1.2 (App Store version only) Unless we provide a separate end user license agreement, Apple’s Licensed Application End User License Agreement (“Apple Standard EULA”), available at https://www.apple.com/legal/macapps/stdeula/, applies to the App by default. These Terms supplement the Apple Standard EULA and the Apple Media Services Terms and Conditions.

1.3 (App Store version only) In the event of a conflict between these Terms and the minimum terms that Apple requires (see Apple’s “Minimum Terms of Developer’s EULA”, https://www.apple.com/legal/internet-services/itunes/dev/minterms/), Apple’s required minimum terms prevail to the extent of the conflict, and the remainder of these Terms continues to apply.

1.4 (App Store version only) Apple as third-party beneficiary. You and we acknowledge that Apple and its subsidiaries are third-party beneficiaries of these Terms, and that upon your acceptance Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

1.5 (App Store version only) Responsibility for the App. We, and not Apple, are solely responsible for the App and its content. We, and not Apple, are responsible for providing any maintenance and support for the App to the extent such support is required by applicable law; Apple has no obligation to furnish any maintenance or support.

1.6 (App Store version only) Product and IP claims. We, and not Apple, are responsible for addressing any claims by you or a third party relating to the App or your possession and use of it, including product liability claims, legal or regulatory claims, consumer-protection, privacy or similar claims, and third-party intellectual-property claims, to the extent required by applicable law and Apple’s minimum terms.

1.7 Age restriction. The App is not directed to children under 16. If you are under 18 (or the age of majority in your jurisdiction), you may use the App only with the involvement of a parent or legal guardian who agrees to these Terms.

2. License grant and restrictions

2.1 Subject to these Terms and — for the App Store version — the Apple Standard EULA, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the App on Apple-branded devices that you own or control. For the App Store version this is as permitted by the Apple Media Services Terms and Conditions . The App is licensed, not sold, to you.

2.2 You may not, except to the extent applicable mandatory law expressly permits otherwise:

2.3 The App requires a Mac with Apple Silicon and macOS 15.0 or later, and sufficient memory and free storage for the selected translation model. We do not warrant operation on hardware or system versions that do not meet these requirements.

3. Free, optional Pro trial and Lifetime access

3.1 No app subscription. Free provides 10 completed materials per local day across projects. A text, image/OCR-only result or Compare source is one material; errors and cancellations do not consume completed materials. Existing results, history, copying and export remain accessible.

3.2 Optional seven-day Pro trial. The user deliberately starts the trial when the selected engine is ready. Opening the app does not start it automatically. Limited local trial state prevents trivial resets. After the trial, Free remains available; no whole-app locked state is imposed. Documents and Parallel require Pro or an active trial at start. Legitimately started work can finish/retry under its original grant.

3.3 Lifetime/Pro purchase. A one-time purchase unlocks Pro without an app subscription. Existing purchased entitlements remain valid. Approved Poland pricing is PLN 19.99 for the first 30 days from launch, then PLN 39.99; launch date and other regional prices are not set. The verified store offer governs the transaction. API usage is billed separately by the selected provider; no API credits are included.

3.4 (App Store version only) Purchase and restoration. Entitlements are associated with the Apple Account used for the transaction. Use Restore Purchases on that account. Family Sharing is not included in this advertised offer.

4. Payments, refunds and the right of withdrawal

4.1 (App Store version only) Apple is the merchant. All payments, including the trial product where applicable and the Lifetime purchase, are processed by Apple through the App Store / StoreKit. We do not collect or process your payment details and do not receive your full payment card information.

4.2 (App Store version only) Refunds. Refund requests are handled by Apple in accordance with Apple’s policies and your region’s rules. We do not control Apple’s billing system or refund decisions. To request a refund, use Apple’s process (for example, https://reportaproblem.apple.com). Where mandatory consumer law grants you a statutory refund or remedy, those rights are unaffected.

4.3 EU/EEA consumers — statutory rights and right of withdrawal. If you are a consumer resident in the EU/EEA (including Poland), you have statutory rights, which may include a 14-day right of withdrawal for contracts concluded at a distance under the EU Consumer Rights Directive and the Polish Act on Consumer Rights (ustawa o prawach konsumenta). For digital content not supplied on a tangible medium, the right of withdrawal may be lost once supply has begun with your prior express consent and your acknowledgment that you thereby lose the right of withdrawal, in line with Article 16(m) of Directive 2011/83/EU and Article 38(1)(13) of the Polish Act on Consumer Rights.

4.4 (App Store version only) Withdrawal process. Because this version is distributed through the App Store, the contract for the purchase and any withdrawal are administered by Apple. If you believe you have a statutory withdrawal right or refund right, use Apple’s process and contact us at support@bilargo.com if you need assistance. A model withdrawal form is available in Annex I(B) to Directive 2011/83/EU and in the annex to the Polish Act on Consumer Rights; you may also contact us for a copy.

To withdraw where the right still applies, an unambiguous statement to support@bilargo.com is enough — email, letter, or the model withdrawal form from Annex I(B) to Directive 2011/83/EU (we send a copy on request). We confirm receipt without delay and refund within 14 days of being informed, using the same payment method, at no cost to you.

The App Store version is not covered by this policy — Apple handles those refunds under its own rules (section 4.2).

5. AI models and third-party content

5.1 The App can translate using Apple’s on-device Translation framework (“Apple Translate”), used by default, and an optional AI model running locally via Apple’s MLX framework (currently TranslateGemma).

5.2 Optional AI models are not bundled with the App. If you choose to use the AI engine, the App downloads model weights from a third-party host such as Hugging Face at your initiative. That download requires internet access and is subject to the host’s terms; after the download, translation runs locally on your device.

5.3 Downloaded models are owned and licensed by their respective creators and are governed by their own licenses, not by us.

5.4 TranslateGemma models are provided under and subject to the Gemma Terms of Use. Users who download or use TranslateGemma must comply with the Gemma Terms of Use and the Gemma Prohibited Use Policy, including all use restrictions specified therein:

5.5 We may add, change, or remove support for any model if legal, licensing, technical or security conditions require it.

5.6 For additional details about models used in the App, see the AI & Model Notice at https://translate.bilargo.com/ai-models.

6. Translation quality and intended use

6.1 Translations are produced by machine-translation engines and AI models and may be inaccurate, incomplete, or inappropriate for your context. Output is provided “as is.”

6.2 The App is a productivity aid and does not replace professional human translation. You must not rely on the App’s output for critical purposes, including legal, medical, financial, safety-related, regulatory, or other matters where an error could cause harm. You are responsible for independently verifying any output before relying on it.

6.3 The App and its output do not constitute legal, medical, financial, or other professional advice, and are not a certified or sworn translation.

7. Disclaimer of warranties and limitation of liability

7.1 To the maximum extent permitted by applicable law, the App is provided “as is” and “as available,” without warranties of any kind, whether express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement.

7.2 To the maximum extent permitted by applicable law, Bilargo / Michał Lipski shall not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, data, or goodwill, arising out of or relating to the App or these Terms.

7.3 To the maximum extent permitted by applicable law, our total aggregate liability for all direct damages arising out of or related to the App or these Terms shall not exceed the greater of (a) the amount you actually paid for the App in the twelve (12) months preceding the event giving rise to the claim, or (b) EUR 50 (fifty euros). This cap does not apply where liability cannot be limited under mandatory law.

7.4 Nothing in these Terms excludes or limits our liability where it cannot be excluded or limited under applicable law, including under mandatory consumer protection law of your country of residence.

8. Conformity and complaints (EU consumers)

The section above says what we do not promise. This one says what you are owed anyway, and it wins where the two meet.

As a consumer you have a statutory right to digital content that conforms with the contract. We are liable for a lack of conformity that exists at the time of supply and comes to light within two years of that date; where content is supplied continuously, we are liable for the whole period of supply. Nothing in section 7 limits that liability, and the EUR 50 cap in section 7.3 applies only to business customers.

To complain, write to support@bilargo.com — tell us what is wrong, on which device and version, and we answer within 14 days. You can ask us to bring the content into conformity. If that is impossible, or we fail to do it in reasonable time and without significant inconvenience to you, you can ask for a price reduction or withdraw from the contract; where the lack of conformity is material you may go straight to those remedies. A withdrawal on these grounds is refunded within 14 days, by the same means you paid.

9. Apple-specific provisions (App Store version only)

9.1 We are solely responsible for any maintenance and support for the App as required by law; Apple has no such obligation.

9.2 In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any) for the App to you; to the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App.

9.3 You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as “terrorist supporting,” and that you are not listed on any U.S. Government list of prohibited or restricted parties, to the extent such representations are required by Apple.

9.4 You must comply with applicable third-party terms when using the App.

10. Intellectual property

10.1 The App, its design, code, trade names, service marks, trademarks (including “Bilargo Translator” and “Bilargo” where applicable), and all related intellectual property are owned by Bilargo / Michał Lipski or its licensors and are protected by law. Except for the license in Section 2, no rights are granted to you.

10.2 You retain all rights in the text and other content you input into or process with the App. We do not claim ownership of your content. You are responsible for your content and represent that you have the rights necessary to process it through the App.

11. Privacy

Your use of the App is also governed by our Privacy Policy, available at https://translate.bilargo.com/privacy. For privacy questions, contact privacy@bilargo.com.

12. Changes, updates and termination

12.1 We may update the App, the set of supported models, and these Terms from time to time. When we make material changes to these Terms, we will update the effective date, publish the revised Terms at https://translate.bilargo.com/terms, and where required by law provide appropriate prior notice before the changes take effect.

12.2 These Terms apply until terminated. Your license terminates automatically if you breach these Terms. You may terminate by ceasing to use and deleting the App. Termination does not affect your statutory consumer rights or any Lifetime entitlement you have lawfully acquired, except as permitted by law.

12.3 Support and updates. We provide updates — including security and compatibility fixes — for at least 24 months from your purchase, and while we do, we support the two most recent major macOS releases. This is the commitment we make on top of the conformity and update duties that Directive (EU) 2019/770 imposes on the supplier of digital content. Details, including how updates are delivered on each channel and what happens when the period ends, are published at https://translate.bilargo.com/support. Updates for the App Store version are delivered through the App Store and can be checked and installed manually. If you do not install an update we have made available and informed you about, we are not liable for a lack of conformity caused solely by that omission.

13. Governing law, jurisdiction, consumer complaints and contact

13.1 These Terms are governed by the laws of Poland, excluding its conflict-of-laws rules. This choice of law does not deprive you, if you are a consumer, of the protection of the mandatory provisions of the law of your country of habitual residence.

13.2 Disputes with consumers are heard by the court having jurisdiction under statutory rules. For business customers, the courts for the Seller’s place of residence in Poland have jurisdiction.

13.3 If you have a complaint, please contact us first at support@bilargo.com. The European Commission’s online dispute resolution (ODR) platform no longer exists: Regulation (EU) 2024/3228 repealed the ODR Regulation, the platform stopped accepting new complaints on 20 March 2025 and ceased operating on 20 July 2025. If we cannot resolve your complaint directly, you can turn to your national consumer protection authority or, where available, an out-of-court dispute resolution body. In Poland these include the Trade Inspection (Inspekcja Handlowa) and municipal or district consumer ombudsmen (rzecznik konsumentów); UOKiK maintains the register of entities entitled to conduct out-of-court dispute resolution at https://www.uokik.gov.pl.

13.4 Contact:

14. Language versions

We keep both language versions — Polish and English — in substantive alignment. For consumers in Poland the Polish version is the binding one.